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Customer Service Officer/ Operator

About our team

The Australian Reinforcing Company (ARC), is a leading manufacturer and supplier of steel reinforcing products nationally. ARC steel is in the bones of the roads we drive on, the houses we live in, the buildings we work in, the schools our kids learn in and the iconic landmarks that symbolise Australia to the rest of the world. 

About the role

Based at the Wetherill Park site, you will join a small and friendly team with other Operators, Customer Service Officers and the Branch Manager. It’s a successful branch, where you will have the variety and development opportunity to move between the Operator and Customer Service role during peak times. The team is highly safety focused and process driven, and we have fun whilst improving ourselves and the branch.


We will train you to master your key duties:

  • Serve customers, process orders and organise customer’s paperwork
  • Overhead crane driving up to 5 ton, if willing
  • Championing safety procedures to the highest standards

About your experience

You will be someone who values a can-do attitude, teamwork, safety and continuous improvement. You will have job stability and progression opportunities.


  • Proven Customer Service and/or Operator experience
  • Industrial manufacturing industry experience
  • We will train you in customer service and operations
  • Willing to learn and keen to join a collaborative team

Next steps

Across our different business units, we offer career opportunities for people who share our drive, passion and ambition. From apprentices and graduates to experienced professionals, we are committed to offering fulfilling careers and the chance to grow as our business grows. We would love you to be part of our journey.


Apply today.