Branch Manager

About The Role

As Branch Manager of ARC Townsville, you will take end-to-end ownership of the branch’s people, safety, performance and profitability. This is a hands-on leadership role where you’ll balance operational excellence with sales growth, customer engagement and strong commercial outcomes.

You will lead the branch to achieve operational and financial targets while maintaining a safe, efficient and high-performing operation. Working closely with regional leadership and internal support teams, you’ll be accountable for delivering daily results and positioning the Townsville branch for sustainable growth across residential, commercial and industrial market segments.

This role offers a competitive base salary + TOT package + Remote Living Allowance + Super and Company Benefits.

Key responsibilities

• Lead, coach and develop a small, high-performing team with a strong safety and customer-first culture
• Drive new business development and customer growth across key market segments
• Take full P&L accountability, including cost control, margins, debtors and inventory management
• Oversee daily production and distribution activities to meet operational and service targets
• Champion safety by leading from the front and ensuring compliance with OHS, environmental and regulatory requirements
• Implement local business plans aligned with regional strategies and initiatives
• Embed systems, processes and training to support consistent, efficient service delivery
• Build strong relationships with customers, suppliers, contractors and internal stakeholders

You are an experienced operational leader, ideally from an industrial manufacturing or logistics environment, with a strong understanding of what it takes to run a safe, compliant and commercially successful branch. You bring proven leadership capability and thrive in environments where safety discipline and operational rigour are critical to success.

You will also bring:

• Demonstrated experience leading operations in manufacturing, industrial or logistics environments (branch or site leadership experience highly regarded)
• A strong safety-first mindset, with experience operating in businesses where safety systems, standards and accountability are embedded
• Sales and customer management experience, or the ability to quickly develop capability in sales and product knowledge
• Strong commercial acumen, with the ability to balance people leadership, operational performance and financial outcomes
• Experience managing teams in complex, fast-paced environments with competing priorities

While candidates with direct industrial branch management experience will be highly regarded, this role is best suited to someone with a strong operational and safety-focused background, rather than a purely sales-driven or non-industrial environment.

Key Benefits

Below are some of our key central benefits that are available to InfraBuild employees. Other benefits may be available depending on your role or site. 
 

• Generous parental leave: 20 weeks paid Primary Carer Leave and 3 weeks paid Partner Leave for those who have worked at the business for at least 12 months. The company also provides superannuation contributions for the Primary Carer during the period of unpaid parental leave for eligible employees (limitations apply).

• Access to long service leave after 5 years: Employees who are not covered by an Enterprise Agreement can access accrued Long Service Leave (LSL) at the rate of 1.3 weeks per year of service after 5 years continuous service.

• Employee Benefits Program: discounts for employees, friends and family on a huge selection of products and services from a variety of brands including Samsung, Coles, Harvey Norman, Village Cinemas, Dick Smith, Vodafone, Thrifty and many more.

• Accessible learning available to everyone: InfraBuild Learn360 provides every InfraBuild employee (whatever your role or career aspirations) with self-directed learning opportunities, supported by a variety of resources to help enhance the impact of your learning.

• Corporate rates for private health insurance: Nib Health Insurance offers discounted cover for employees.

About Us

The Australian Reinforcing Company (ARC) is a local supplier of steel reinforcing that Australians have trusted for more than 100 years. With a proud history of innovation, supported by the largest branch distribution network in Australia, ARC provides a localised service adapted to our communities, towns & cities from Tasmania to Townsville, and everywhere in between.

ARC is a brand of InfraBuild, Australia’s leading integrated steel manufacturing, distribution and recycling business, making steel using our electric arc furnaces. InfraBuild provides solutions for commercial and residential construction, large scale and nation-building infrastructure as well as our primary producers and rural sectors. With ambitions to be carbon neutral by 2030, each day we help build futures through sustainable steel.

Why Work Here?

We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry. 
 

• Work with a greater purpose: Join us in the pursuit of a sustainable future as we progress our ambition to become carbon-neutral. You will contribute to a legacy that not only helps to build our nation but sustains our environment for future generations. Embrace a culture where differences are celebrated, innovation is embraced and valuing everyone's unique perspectives contributes to our transformation.

• Work well - live better: We understand the importance of working in an environment which supports you to balance your personal and professional life. Experience a culture which values you as a whole person - where family extends to the workplace and your well-being matters. You’ll thrive not only in your career with us, but beyond. 

• Build your own future: Step into a culture where every day is an opportunity to grow, and where driving your own development is not just encouraged; it's expected. You’ll be empowered to take the wheel of your learning journey and uncover your potential. The possibilities are limitless.

We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.
 

It is our ambition to cultivate an inclusive workplace that is as diverse as the communities we serve. We encourage candidates from all cultural backgrounds, genders, orientations, age groups, and abilities to apply. Your diversity is our strength in creating sustainable and innovative steel solutions for Australia's tomorrow.

We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.