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Operator/ Customer Service Officer

About the role

Based at the McGraths HIll site, you will join a successful team of Operators and Customer Service Officers.

It’s a thriving branch, where you will have the variety and development opportunity to move between the Operator and Customer Service role during peak times. The team is highly safety focused and process driven, and we have fun whilst improving ourselves and the branch.


We will train you to master your key duties:

  • Operating bending and cutting machinery for bar, steel and mesh products
  • Gantry crane and forklift
  • Championing safety procedures to the highest standard
  • Serve customers, process orders and organise customer’s paperwork

About your experience

You will be someone who values a can-do attitude, teamwork, safety and continuous improvement. You will have job stability and progression opportunities.

  • Proven Customer Service and/or Operator experience
  • Industrial manufacturing industry experience
  • We will train you in customer service and operations
  • Willing to learn and keen to join a collaborative team

About our team

The Australian Reinforcing Company (ARC), is a leading manufacturer and supplier of steel reinforcing products nationally. ARC steel is in the bones of the roads we drive on, the houses we live in, the buildings we work in, the schools our kids learn in and the iconic landmarks that symbolise Australia to the rest of the world. 

Next steps

We believe that there is strength in diversity, and what sets us apart as individuals makes us stronger as a team. It’s about making sure we have different and differing voices across all parts of the business to make us the best we can be. We are focused on diversity within three specific areas: diversity of thought, of gender and of culture. Fostering diversity means InfraBuild is a workplace where all employees can flourish and grow. We encourage you to join us on our journey.

We are a 2022 Circle Back Initiative Employer – we commit to respond to every applicant.