Communications and Experience Coordinator

About the role

The Communication and Experience Coordinator plays a key role in bringing our internal communication and employee experience to life. This is a hands-on, creative role for someone who enjoys making content, shaping stories, working directly with people and helping a large, distributed workforce stay informed and connected.

You will create content across all formats, including written, visual, digital, video, and social-style short form and you will work directly with frontline employees to help them engage with our digital platforms. You’ll publish content, gather stories, support events, travel to sites when needed and help build confidence and capability across the organisation.

You will work closely with the Employee Communication & Experience Manager, who will provide guidance and coaching. You will also collaborate with colleagues across digital, content, design, HR, Safety and operational teams.

This role is ideal for someone with around five years’ experience who wants to grow as a storyteller, creator and internal communication professional.

Key Responsibilities

• Produce clear, engaging content including articles, features, leader messages, interviews, scripts, presentation materials, digital posts and short-form storytelling.
• Capture frontline stories through interviews, photos, short videos or on-site content gathering.
• Develop visual content in collaboration with design colleagues and support basic editing where required
• Publish and maintain content across our hybrid intranet, enterprise social network and other digital channels.
• Support employees in accessing, understanding and using digital communication tools.
• Publish and maintain content across our hybrid intranet, enterprise social network and other digital channels
• Spend time on-site with frontline teams to gather stories, understand their communication needs and capture content that reflects their work.
• Coordinate logistics for internal events, leadership forums and engagement activities.
• Bring ideas for new formats, approaches and stories that resonate with office-based and frontline employees

Capabilities & Requirements

• Around five years’ experience in communication, journalism, marketing, content or digital roles.
• Strong writing, storytelling and content creation skills across multiple formats.
• Confidence working with frontline teams and comfort being on-site to gather stories.
• Ability to produce basic video or visual content (with support available).
• Experience engaging employees across digital platforms, intranets or social enterprise networks.
• Willingness to travel to sites for events, story capture and platform engagement.
• Organised, proactive and able to manage multiple priorities at once.
• Curious about new tools, including AI, and willing to learn and experiment.
• Collaborative, approachable and confident working across a wide range of stakeholders.

Key Benefits

Below are some of our key central benefits that are available to all employees. Other benefits may be available depending on your role or site.

• Generous parental leave: 20 weeks paid Primary Carer Leave and 3 weeks paid Partner Leave for those who have worked at the business for at least 12 months. The company also provides superannuation contributions for the Primary Carer during the period of unpaid parental leave for eligible employees (limitations apply).
• Access to long service leave after 5 years: Employees who are not covered by an Enterprise Agreement can access accrued Long Service Leave (LSL) at the rate of 1.3 weeks per year of service after 5 years continuous service.
• Employee Benefits Program: Employee Added Extras (EAE), our Employee Benefits Program, provides discounts for you and your friends and family on gift cards, shopping, groceries, home products, car rentals, holidays, recreation and more
• Recruitment referral awards: $1500 is awarded to eligible employees for referring friends or family to an open role if the candidate is successful.
• Corporate rates for private health insurance: Nib Health Insurance offers discounted cover for employees.

About Us

InfraBuild is Australia’s leading integrated steel manufacturing, distribution and recycling business, making steel using our electric arc furnaces. We provide solutions for commercial and residential construction, large scale and nation-building infrastructure as well as our primary producers and rural sectors.  We are nation builders. Each day, we help build futures through sustainable steel.

Why work here

We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.

• Work with a greater purpose: Join us in the pursuit of a sustainable future as we progress our ambition to become carbon-neutral. You will contribute to a legacy that not only helps to build our nation but sustains our environment for future generations. Embrace a culture where differences are celebrated, innovation is embraced and valuing everyone's unique perspectives contributes to our transformation.
  
  
• Work well - live better: We understand the importance of working in an environment which supports you to balance your personal and professional life. Experience a culture which values you as a whole person - where family extends to the workplace and your well-being matters. You’ll thrive not only in your career with us, but beyond.
  
  
• Build your own future: Step into a culture where every day is an opportunity to grow, and where driving your own development is not just encouraged; it's expected. You’ll be empowered to take the wheel of your learning journey and uncover your potential. The possibilities are limitless.

We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.

It is our ambition to cultivate an inclusive workplace that is as diverse as the communities we serve. We encourage candidates from all cultural backgrounds, genders, orientations, age groups, and abilities to apply. Your diversity is our strength in creating sustainable and innovative steel solutions for Australia's tomorrow.

We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.