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Customer Service Officer

About the role

Join a successful branch where you have the opportunity to enhance you customer service skills in a fast-paced environment.

This is a fantastic opportunity for someone looking to gain sales experience and exposure to different type of customers. You will be led and trained by a supportive management team ensuring your success to do well in the role.

You will collaborate closely with Account Managers, Warehousing and the Leadership team, to ensure customers are having a continuously positive experience with ARC.

About your experience

It’s important that you are a team player with strong problem-solving skills, customer focused and thrive in a busy environment.  You will be an enthusiastic and tenacious individual with the ability to think on your feet.


  • Experience in sales administration, customer service or internal sales
  • Logistics, construction or manufacturing industry experience preferred
  • Ability to understand your customers business and offer value-based solutions
  • Excellent interpersonal phone skills and ability to upsell
  • Microsoft Office experience ideal


About our team

The Australian Reinforcing Company (ARC), a member of GFG Alliance, is a leading manufacturer and supplier of steel reinforcing products nationally. We’re focused on ensuring the success of our customer projects and that we’re easy to do business with. Our valued customer partnerships are only made possible through passion from our people and a commitment to excellence in everything we do.

Next steps

Across our different business units, we offer career opportunities for people who share our drive, passion and ambition. From apprentices and graduates to experienced professionals, we are committed to offering fulfilling careers and the chance to grow as our business grows. We would love you to be part of our journey.

Apply today.