Customer Service Representative / Storeperson

About the role

Join our team in Northam at Midalia Steel in a dual Customer Service Officer and Store Person role. With a start time of 10am to 2pm, you’ll enjoy a flexible schedule, with the potential for additional hours during busy periods and when covering for staff on annual leave. 

We’re a safety-first, process-driven team, dedicated to delivering top-notch service while working closely with our customers to help build and shape the future of our country. If you’re looking for a role where you can contribute and grow in a supportive environment, this is the opportunity for you!

Day to day you will:

• Assist customers as required
• Complete data entry, invoicing and receipt of stock
• Cycle counts and stock takes
• Pick and load small orders
• Assist to receive and unload stock deliveries (manual lifting required)

You will value a highly safety-conscious approach, with rigorous safety policies, to keep everyone on site safe.  A collaborative approach and willingness to learn the process and products.
 

• Reliable, hardworking and punctual
• Solid communication and interpersonal skills
• Understanding of warehouse procedures, paperwork and computer programs
• Strong attention to detail
• Forklift Licence is an advantage
• Highly safety conscious and good track record

Key Benefits

Below are some of our key central benefits that are available to InfraBuild employees. Other benefits may be available depending on your role or site.
 

• Generous parental leave: 20 weeks paid Primary Carer Leave and 3 weeks paid Partner Leave for those who have worked at the business for at least 12 months. The company also provides superannuation contributions for the Primary Carer during the period of unpaid parental leave for eligible employees (limitations apply).

• Employee Benefits Program: discounts for employees, friends and family on a huge selection of products and services from a variety of brands including Samsung, Coles, Harvey Norman, Village Cinemas, Dick Smith, Vodafone, Thrifty and many more.

• Accessible learning available to everyone: InfraBuild Learn360 provides every InfraBuild employee (whatever your role or career aspirations) with self-directed learning opportunities, supported by a variety of resources to help enhance the impact of your learning.

• Recruitment referral awards: $1500 is awarded to eligible employees for referring friends or family to an open role if the candidate is successful

• Novated leasing: We provide an effective way to salary sacrifice for a vehicle through novated leasing with a choice of two novated leasing partners -Toyota Fleet Management or LeasePLUS.

About Us

Midalia Steel is Western Australia's premier supplier of steel products and has been operating since 1951. With 11 branches across the state positioned in rural and metro areas, Midalia Steel is a major supplier to the 'DIY', fabrication, manufacturing and building markets. Providing an extensive range of products for most projects in steel.
 

Midalia Steel is a brand of InfraBuild, Australia’s leading integrated steel manufacturing, distribution and recycling business, making steel using our electric arc furnaces. InfraBuild provides solutions for commercial and residential construction, large scale and nation-building infrastructure as well as our primary producers and rural sectors.  With ambitions to be carbon neutral by 2030, each day we help build futures through sustainable steel.

Why Work Here?

We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.
 

• Work with a greater purpose: Join us in the pursuit of a sustainable future as we progress our ambition to become carbon-neutral. You will contribute to a legacy that not only helps to build our nation but sustains our environment for future generations. Embrace a culture where differences are celebrated, innovation is embraced and valuing everyone's unique perspectives contributes to our transformation.
   

• Work well - live better: We understand the importance of working in an environment which supports you to balance your personal and professional life. Experience a culture which values you as a whole person - where family extends to the workplace and your well-being matters. You’ll thrive not only in your career with us, but beyond.
   

• Build your own future: Step into a culture where every day is an opportunity to grow, and where driving your own development is not just encouraged; it's expected. You’ll be empowered to take the wheel of your learning journey and uncover your potential. The possibilities are limitless.

We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.
 

It is our ambition at InfraBuild to cultivate an inclusive workplace that is as diverse as the communities we serve. We encourage candidates from all cultural backgrounds, genders, orientations, age groups, and abilities to apply. Your diversity is our strength in creating sustainable and innovative steel solutions for Australia's tomorrow.
 

Agencies should note that unsolicited resumes will not be accepted to this position, and GFG will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved processes.


We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.