Laboratory and Systems Coordinator

About the role

As our new Laboratory and Systems Coordinator and reporting to the National Quality Manager, you will be responsible for supporting product quality assurance, compliance and accreditation and ensuring that customer satisfaction is achieved regarding quality, reliability and delivery. This role supports a culture of ongoing improvement by challenging the status quo, ensuring safety and quality compliance through communication, action, and accountability and by providing quality leadership including production and distribution of quality products, continuous improvement initiatives and all regulatory and legal requirements

Your responsibilities will include:

• Support and coach the Lab Team in terms of best practice, day to day testing and conformance
• Ensure testing is effectively managed, prioritised and completed within set timeframe
• Report and communicate on product test results
• Provide technical support and troubleshooting for sites to ensure ongoing conformance to standards
• Coordinate and conduct internal audits within Northern Region
• Provide assistance in product dispute process and escalate issues/improvement ideas where required
• Manage (where applicable) and support the external audit process (ISO9001, ACRS)
• Maintain and build important operational relationships

Ideally, you will have a background in Operations or Engineering with experience in internal auditing or quality control and knowledge of steel mechanical properties.

To be successful in this role, you will need:

• Experience in materials testing (desirable)
• Quality control or internal auditing background
• ISO9001 experience
• Strong communication skills including influencing skills and the ability to establish effective working relationships with a variety of people at different levels both internally and externally.
• Demonstrated ability to work independently to organize and prioritize demands, set and meet deadlines and follow-through within a fast-paced environment
• Experience within the manufacturing industry

Key Benefits

Below are some of our key central benefits that are available to all employees. Other benefits may be available depending on your role or site. 
 

• Employee Benefits Program: discounts for employees, friends and family on a huge selection of products and services from a variety of brands including Samsung, Coles, Harvey Norman, Village Cinemas, Dick Smith, Vodafone, Thrifty and many more.
• Employee Assistance Program: Converge International, our EAP, offers confidential, professional and free counselling and support resources in areas such as marriage/family difficulties, interpersonal conflict, stress, depression or anxiety, alcohol and/or drug dependencies, grief, loss or trauma and workplace problems.
• Corporate rates for private health insurance: Nib Health Insurance offers discounted cover for employees.

About us

InfraBuild is Australia’s leading integrated steel manufacturing, distribution and recycling business, making steel using our electric arc furnaces. We provide solutions for commercial and residential construction, large scale and nation-building infrastructure as well as our primary producers and rural sectors. With ambitions to be carbon neutral by 2030, each day we help build futures through sustainable steel.

InfraBuild's mesh team is a manufacturing channel within the  InfraBuild business with over 100 years’ experience in mesh manufacturing. Our high-volume machines are across 3 facilities in VIC, NSA and QLD. The rod from which our mesh products are manufactured is sourced from InfraBuild's integrated supply chain, ensuring our commitment to locally produced steel.

Why work here?

We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.
 

• Work with a greater purpose: Join us in the pursuit of a sustainable future as we progress our ambition to become carbon-neutral. You will contribute to a legacy that not only helps to build our nation but sustains our environment for future generations. Embrace a culture where differences are celebrated, innovation is embraced and valuing everyone's unique perspectives contributes to our transformation.
   
• Work well - live better: We understand the importance of working in an environment which supports you to balance your personal and professional life. Experience a culture which values you as a whole person - where family extends to the workplace and your well-being matters. You’ll thrive not only in your career with us, but beyond.
   
• Build your own future: Step into a culture where every day is an opportunity to grow, and where driving your own development is not just encouraged; it's expected. You’ll be empowered to take the wheel of your learning journey and uncover your potential. The possibilities are limitless.

We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.

It is our ambition at InfraBuild to cultivate an inclusive workplace that is as diverse as the communities we serve. We encourage candidates from all cultural backgrounds, genders, orientations, age groups, and abilities to apply. Your diversity is our strength in creating sustainable and innovative steel solutions for Australia's tomorrow.

We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant.