Key Account Manager

About The Role:

ARC (The Australian Reinforcing Company) is seeking a commercially driven Key Account Manager to take ownership of a well-established portfolio across the Central Coast and Newcastle metro region. This role offers a strong balance of account management and growth, with a number of existing clients transitioning into your portfolio, alongside a clear mandate to win new business.

You’ll play a key role in maintaining and strengthening long-term commercial relationships while actively identifying opportunities to expand your footprint across the residential and small commercial reinforcement market.

Working closely with internal stakeholders, you’ll contribute to a high-performing, customer-focused sales culture.

In this role, you will:

• Manage and retain a defined portfolio of Tier 2 and Tier 3 key accounts
• Maintain strong, long-term relationships with major commercial customers
• Ensure high levels of customer satisfaction to protect and retain existing revenue
• Identify and pursue new commercial opportunities within your territory
• Balance account management with proactive business development activities
• Work collaboratively with internal teams to deliver efficient, high-quality outcomes
• Operate across the commercial reinforcement market to grow share and presence

You’re an experienced sales professional with a strong commercial mindset and a track record of managing accounts while delivering growth. You understand how to engage Tier 2 and Tier 3 clients, ensuring retention while continuously identifying new opportunities in competitive markets.

Your background may be in construction, building materials, steel, or a related industry, and you bring a relationship-first approach supported by strong commercial acumen.

You will bring:

• Proven experience in commercial sales, including both account management and new business development
• Demonstrated success working with Tier 2 and Tier 3 clients in a B2B environment
• Strong ability to retain and grow existing accounts while defending against competitors
• Experience managing a portfolio of accounts alongside building a pipeline of new opportunities
• Well-developed stakeholder engagement and relationship management skills
• Commercial acumen with the ability to identify and convert growth opportunities
• Resilience, self-motivation, and the ability to work autonomously in a fast-paced market

This is an opportunity to step into a role where you can take ownership of an established customer base while driving meaningful growth across a key regional territory.

Key Benefits

Below are some of our key central benefits that are available to InfraBuild employees. Other benefits may be available depending on your role or site.

• Generous parental leave: 20 weeks paid Primary Carer Leave and 3 weeks paid Partner Leave for those who have worked at the business for at least 12 months. The company also provides superannuation contributions for the Primary Carer during the period of unpaid parental leave for eligible employees (limitations apply).
• Access to long service leave after 5 years: Employees who are not covered by an Enterprise Agreement can access accrued Long Service Leave (LSL) at the rate of 1.3 weeks per year of service after 5 years continuous service.
• Employee Benefits Program: discounts for employees, friends and family on a huge selection of products and services from a variety of brands including Samsung, Coles, Harvey Norman, Village Cinemas, Dick Smith, Vodafone, Thrifty and many more.
• Corporate rates for private health insurance: Nib Health Insurance offers discounted cover for employees.

About Us

The Australian Reinforcing Company (ARC) is a local supplier of steel reinforcing that Australians have trusted for more than 100 years. With a proud history of innovation, supported by the largest branch distribution network in Australia, ARC provides a localised service adapted to our communities, towns & cities from Tasmania to Townsville, and everywhere in between.

ARC is a brand of InfraBuild, Australia’s leading integrated steel manufacturing, distribution and recycling business, making steel using our electric arc furnaces. InfraBuild provides solutions for commercial and residential construction, large scale and nation-building infrastructure as well as our primary producers and rural sectors.  With ambitions to be carbon neutral by 2030, each day we help build futures through sustainable steel.

Why Work Here?

We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.

• Work with a greater purpose: Join us in the pursuit of a sustainable future as we progress our ambition to become carbon-neutral. You will contribute to a legacy that not only helps to build our nation but sustains our environment for future generations. Embrace a culture where differences are celebrated, innovation is embraced and valuing everyone's unique perspectives contributes to our transformation.

• Work well - live better: We understand the importance of working in an environment which supports you to balance your personal and professional life. Experience a culture which values you as a whole person - where family extends to the workplace and your well-being matters. You’ll thrive not only in your career with us, but beyond.

• Build your own future: Step into a culture where every day is an opportunity to grow, and where driving your own development is not just encouraged; it's expected. You’ll be empowered to take the wheel of your learning journey and uncover your potential. The possibilities are limitless.

We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.

It is our ambition at InfraBuild to cultivate an inclusive workplace that is as diverse as the communities we serve. We encourage candidates from all cultural backgrounds, genders, orientations, age groups, and abilities to apply. Your diversity is our strength in creating sustainable and innovative steel solutions for Australia's tomorrow.

We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.