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Customer Service Officer

About the role

We are looking for a Customer Service Officer to join our successful branch in a 12 month Fixed Term Contract (until August 2023) to cover maternity leave. You will be working closely with Account Managers, Warehousing and the Leadership team, to ensure customers are having a continuously positive experience with InfraBuild Steel Centre.

The working hours are 8:00am to 4:30pm Monday to Friday with some flexibility in start times.

About your experience

It’s important that you are a team player with strong problem-solving skills, customer focused and thrive in a busy environment.  You will be an enthusiastic and tenacious individual with the ability to think on your feet.

  • Experience in administration, customer service or sales
  • Ability to understand your customers business and offer value-based solutions
  • Excellent interpersonal skills and passion for customer service
  • Microsoft Office & SAP system (or other online systems) experience ideal
  • Proven track record building positive relationships internally and with customers

About our team

At InfraBuild we are inspired by visions of what might be possible, of making our world a stronger, safer, more sustainable and connected place to live. We are inspired to challenge the notion of what is possible, from building the cities that we live in to the infrastructure that powers them. We're there to collaborate and help make possibilities happen. This is how ideas take shape and innovations become reality.

InfraBuild Steel Centre are a fully integrated supplier of metals and building products, with an extensive network of branches supporting mining, fabrication and manufacturing industries nationally.

Next steps

Across our different business units, we offer career opportunities for people who share our drive, passion and ambition. From apprentices and graduates to experienced professionals, we are committed to offering fulfilling careers and the chance to grow as our business grows. We would love you to be part of our journey.

We are a 2022 Circle Back Initiative Employer – we commit to respond to every applicant.