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Branch Manager

About The Role

As Branch Manager of ARC Mackay, you will lead the commercial performance and growth of the branch, driving sales, strengthening customer relationships and expanding ARC’s presence across residential, commercial and industrial markets. This is a leadership role where your ability to develop business opportunities, build strong customer partnerships and lead a high-performing team will be key to success.

 

You will work closely with regional leadership and internal support teams to deliver strong commercial outcomes while also maintaining accountability for the safe and efficient operation of the branch. This includes oversight of operational performance, safety standards and service delivery to ensure the branch consistently meets customer expectations and business targets, while positioning the site for sustainable growth.

 

Key responsibilities include:

  • Leading and developing a small, high-performing team with a strong customer and safety culture
  • Driving sales growth and expanding the branch’s customer base across key market segments
  • Building and maintaining strong relationships with customers, suppliers, contractors and internal stakeholders
  • Identifying new market opportunities and implementing local growth strategies aligned to regional plans
  • Maintaining commercial performance of the branch, including oversight of financial outcomes
  • Supporting operational teams to ensure production and distribution plans meet customer demand
  • Championing safety and ensuring compliance with OHS, environmental and regulatory standards
  • Embedding systems, processes and training that support consistent, high-quality service delivery

 

About your experience

You are a commercially driven leader with a strong background in sales and business development, ideally within an industrial, manufacturing or logistics-related environment. You understand how to grow customer relationships, identify new opportunities and drive revenue, while working closely with operational teams to deliver strong commercial outcomes.

You bring a proactive approach to developing markets and building customer partnerships, combined with the ability to quickly learn and understand the operational aspects of running a successful and compliant branch.

You will also bring:

  • Demonstrated experience in sales, account management or business development, ideally within industrial, manufacturing or logistics sectors
  • A strong customer focus, with the ability to identify opportunities, grow market share and build long-term client relationships
  • Some exposure to operational environments, or the ability to quickly develop capability in operational leadership and branch management
  • Commercial acumen with the ability to translate sales strategy into profitable growth
  • Experience working with cross-functional teams in fast-paced environments with competing priorities

 

While candidates with direct industrial branch management experience will be highly regarded, this role is particularly well suited to someone with a strong commercial and sales background who is eager to broaden their operational leadership capability.

Key Benefits

Below are some of our key central benefits that are available to InfraBuild employees. Other benefits may be available depending on your role or site. 
 

  • Generous parental leave: 20 weeks paid Primary Carer Leave and 3 weeks paid Partner Leave for those who have worked at the business for at least 12 months. The company also provides superannuation contributions for the Primary Carer during the period of unpaid parental leave for eligible employees (limitations apply).

  • Access to long service leave after 5 years: Employees who are not covered by an Enterprise Agreement can access accrued Long Service Leave (LSL) at the rate of 1.3 weeks per year of service after 5 years continuous service.

  • Employee Benefits Program: discounts for employees, friends and family on a huge selection of products and services from a variety of brands including Samsung, Coles, Harvey Norman, Village Cinemas, Dick Smith, Vodafone, Thrifty and many more.

  • Accessible learning available to everyone: InfraBuild Learn360 provides every InfraBuild employee (whatever your role or career aspirations) with self-directed learning opportunities, supported by a variety of resources to help enhance the impact of your learning.

  • Corporate rates for private health insurance: Nib Health Insurance offers discounted cover for employees.

About Us

The Australian Reinforcing Company (ARC) is a local supplier of steel reinforcing that Australians have trusted for more than 100 years. With a proud history of innovation, supported by the largest branch distribution network in Australia, ARC provides a localised service adapted to our communities, towns & cities from Tasmania to Townsville, and everywhere in between.

ARC is a brand of InfraBuild, Australia’s leading integrated steel manufacturing, distribution and recycling business, making steel using our electric arc furnaces. InfraBuild provides solutions for commercial and residential construction, large scale and nation-building infrastructure as well as our primary producers and rural sectors. With ambitions to be carbon neutral by 2030, each day we help build futures through sustainable steel.

Why Work Here?

We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry. 
 

  • Work with a greater purpose: Join us in the pursuit of a sustainable future as we progress our ambition to become carbon-neutral. You will contribute to a legacy that not only helps to build our nation but sustains our environment for future generations. Embrace a culture where differences are celebrated, innovation is embraced and valuing everyone's unique perspectives contributes to our transformation.

 

  • Work well - live better: We understand the importance of working in an environment which supports you to balance your personal and professional life. Experience a culture which values you as a whole person - where family extends to the workplace and your well-being matters. You’ll thrive not only in your career with us, but beyond. 

 

  • Build your own future: Step into a culture where every day is an opportunity to grow, and where driving your own development is not just encouraged; it's expected. You’ll be empowered to take the wheel of your learning journey and uncover your potential. The possibilities are limitless.

 

We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.
 

It is our ambition to cultivate an inclusive workplace that is as diverse as the communities we serve. We encourage candidates from all cultural backgrounds, genders, orientations, age groups, and abilities to apply. Your diversity is our strength in creating sustainable and innovative steel solutions for Australia's tomorrow.

We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.

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