Despatch Coordinator

About the role

ARC (The Australian Reinforcing Company) have an exciting opportunity as a Despatch Coordinator at our Corio branch, it is a critical role in ensuring that our reinforcing steel products reach customers efficiently and safely.

In this make-to-order environment, you’ll oversee despatch planning to optimize service levels and customer satisfaction, all while upholding our rigorous safety and quality standards. 
Leveraging your experience in despatch planning, scheduling, and prioritization, you will play a key role in maintaining smooth and effective production and delivery workflows.

Due to the nature of this role it will be based on site, Monday to Friday, 7:00 AM – 3:00 PM.

Key responsibilities:
 

  • Establishing a daily delivery plan for external and internal customers
  • Coordinate the daily delivery plan to ensure site outward freight budgeted cost and DIFOT KPI’s are met
  • Liaising between customers and operational team members to ensure the daily delivery plan and timeframes will be fulfilled
  • Complete weekly load restraint audits and assist with the sites transport safety chain of responsibilities
  • Documentation control including verification and recording of customer deliveries including PO receipting, QC documentation, delivery dockets
  • As required support in order creation and tracking of fleet vehicles
  • Producing and organising loading paperwork and driver manifests


We are looking for a proactive individual with an ability to problem solve. This person will enjoy working in a team, be highly organised and have a strong attention to detail.

You also have:
 

  • Prior experience in Manufacturing, Production, Transport or Logistics is preferred
  • A proactive, solution-oriented mindset with a commitment to take ownership and be accountable
  • Experience with scheduling delivery sequences efficiently and safely
  • Strong decision-making skills and ability to learn quickly
  • Excellent communication skills and strong ability to build relationships with stakeholders at all levels
  • A “Safety First” mentality as a core value in every aspect of work
  • Driven, decisive and focused on achieving results 
  • Familiarity with systems such as ARMA, ProMISE or Syntax is desirable 

Key Benefits

Below are some of our key central benefits that are available to InfraBuild employees. Other benefits may be available depending on your role or site.
 

  • Generous parental leave: 20 weeks paid Primary Carer Leave and 3 weeks paid Partner Leave for those who have worked at the business for at least 12 months. The company also provides superannuation contributions for the Primary Carer during the period of unpaid parental leave for eligible employees (limitations apply).
  • Access to long service leave after 5 years: Employees who are not covered by an Enterprise Agreement can access accrued Long Service Leave (LSL) at the rate of 1.3 weeks per year of service after 5 years continuous service.
  • Employee Benefits Program: discounts for employees, friends and family on a huge selection of products and services from a variety of brands including Samsung, Coles, Harvey Norman, Village Cinemas, Dick Smith, Vodafone, Thrifty and many more.
  • Accessible learning available to everyone: InfraBuild Learn360 provides every InfraBuild employee (whatever your role or career aspirations) with self-directed learning opportunities, supported by a variety of resources to help enhance the impact of your learning.
  • Corporate rates for private health insurance: Nib Health Insurance offers discounted cover for employees.

About Us

The Australian Reinforcing Company (ARC) is a local supplier of steel reinforcing that Australians have trusted for more than 100 years. With a proud history of innovation, supported by the largest branch distribution network in Australia, ARC provides a localised service adapted to our communities, towns & cities from Tasmania to Townsville, and everywhere in between.
 

ARC is a brand of InfraBuild, Australia’s leading integrated steel manufacturing, distribution and recycling business, making steel using our electric arc furnaces. InfraBuild provides solutions for commercial and residential construction, large scale and nation-building infrastructure as well as our primary producers and rural sectors.  With ambitions to be carbon neutral by 2030, each day we help build futures through sustainable steel.

Why Work Here?

We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.
 

  • Work with a greater purpose: Join us in the pursuit of a sustainable future as we progress our ambition to become carbon-neutral. You will contribute to a legacy that not only helps to build our nation but sustains our environment for future generations. Embrace a culture where differences are celebrated, innovation is embraced and valuing everyone's unique perspectives contributes to our transformation.
     
  • Work well - live better: We understand the importance of working in an environment which supports you to balance your personal and professional life. Experience a culture which values you as a whole person - where family extends to the workplace and your well-being matters. You’ll thrive not only in your career with us, but beyond.
     
  • Build your own future: Step into a culture where every day is an opportunity to grow, and where driving your own development is not just encouraged; it's expected. You’ll be empowered to take the wheel of your learning journey and uncover your potential. The possibilities are limitless.

 


We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.
 

It is our ambition at InfraBuild to cultivate an inclusive workplace that is as diverse as the communities we serve. We encourage candidates from all cultural backgrounds, genders, orientations, age groups, and abilities to apply. Your diversity is our strength in creating sustainable and innovative steel solutions for Australia's tomorrow.

Agencies should note that unsolicited resumes will not be accepted to this position, and GFG will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved processes.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.