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Customer Service Officer

About the role

Based in Corio you will be responsible for building relationships and providing an exceptional level of customer service to our customers with duties including but not limited to;


  • Over the phone and in person customer interaction
  • Trouble shooting customer sales queries and questions
  • Upselling and providing quotes to customers
  • Managing and developing sales growth
  • Fast paced and enjoyable customer service role
  • Join an iconic Australian company with international reach
  • Build a rewarding career in an innovative and collaborative environment

About your experience

We are looking for someone with a proactive mindset, a strong desire to succeed and a passion for continuous improvement.


You will also have;


  • Excellent customer service and phone-based customer service role
  • Time and internal project management skills, to co-ordinate customer projects.
  • The ability to build relationships with a diverse range of clients and an excelling sales team
  • Excellent verbal and written communication skills
  • A can-do attitude and a strong desire to learn and develop your skillset
  • Microsoft and ERP system Symix, SAP or similar is ideal.

About our team

The Australian Reinforcing Company (ARC), is a leading manufacturer and supplier of steel reinforcing products nationally. ARC steel is in the bones of the roads we drive on, the houses we live in, the buildings we work in, the schools our kids learn in and the iconic landmarks that symbolise Australia to the rest of the world.

Next steps

Across our different business units, we offer career opportunities for people who share our drive, passion and ambition. From apprentices and graduates to experienced professionals, we are committed to offering fulfilling careers and the chance to grow as our business grows. We would love you to be part of our journey.


Apply today.