Key Account Manager
About the role
Join a 2026 AFR BOSS Best Places to Work Gold Winner and 2026 Sustainability Champion recognised by the World Steel Association. Play a key role in shaping our performance across our ARC (The Australian Reinforcing Company) business.
Reporting to the Manager of ARC Cairns, this role will take charge of a healthy existing portfolio and will also focus on winning new business and expanding ARC’s customer base across the area.
We are looking for someone with a value-based approach to sales.
What you will be doing
- Generate new opportunities to build on new and existing client base
- Build and maintain customer relationships through solution-based selling
- Maintain and strengthen the existing customer relationships
- Work collaboratively with internal stakeholders to resolve customer queries and deliver on exceptional service
- Work closely with internal teams to deliver outstanding customer outcomes and service
- Drive sales growth, market share and profitability across your territory
You will be rewarded with:
- Permanent, full-time hours with job security
- Participation in quarterly/annual company Bonus scheme
- Team environment with strong safety culture
- Fully maintained company vehicle and fuel card
Primary Benefits:
We offer a range of benefits designed to support you at work and beyond:
- Paid parental leave that goes further - 20 weeks paid Primary Carer Leave and 3 weeks Partner Leave, plus superannuation contributions during unpaid leave (eligibility applies)
- Health cover at discounted rates - Access corporate rates with nib Health Insurance to support you and your family
- Everyday savings - Access a wide range of employee discounts across major brands including retail, travel and lifestyle
What you will bring:
- Proven ability to grow existing accounts while identifying and converting new business opportunities
- Strong relationship-building skills with the ability to engage and influence a diverse customer base
- Excellent communication, negotiation and time management skills, coupled with a strong drive to achieve results
- Strong business acumen and reporting skills
- Experience using a CRM and MS suite
Why join us?
We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.
- Work with a greater purpose - join us on our pursuit of a sustainable future and contribute to our nation’s legacy.
- Work well, live better – experience a safe, supportive and inclusive environment which values you as a whole person and where wellbeing matters.
- Build your own future – grow and drive your own development to grow your skills. Everyday is an opportunity to grow.
About Us:
The Australian Reinforcing Company (ARC) is Australia’s local reinforcing partner. With more than 100 years behind us and the country’s largest branch network, we deliver reinforcing where it’s needed, backed by people who know their communities and projects.
A brand of InfraBuild, ARC connects local service with a national, integrated steel supply chain built on recycled steel and Australian manufacturing.
How to apply
We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.
We’re committed to building an inclusive workplace that reflects the communities we serve. We encourage applications from people of all backgrounds, experiences and perspectives. Your diversity helps us create more sustainable and innovative steel solutions for Australia’s future.
We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.