Sales & Estimating Coordinator
About the role
Join a 2026 AFR BOSS Best Places to Work Gold Winner and 2026 Sustainability Champion recognised by the World Steel Association. Play a key role in shaping our performance across our Tonkin Steel business.
Reporting to the Customer Service Manager and based at our Tonkin Steel centre in Cairns, you will join a successful and supportive team where you'll work closely with Account Managers, Operations, and site leadership to deliver outstanding service to our customers.
This is an excellent opportunity to develop a career in estimating, with full training provided to help you learn how to interpret customer drawings, prepare quotations, process orders, and support production requirements.
What you will be doing:
- Provide exceptional customer service via phone and email, responding to customer enquiries in a professional and timely manner.
- Prepare and process customer quotations accurately and efficiently.
- Interpret customer drawings and specifications with support and training provided.
- Maintain accurate customer and order information within internal systems.
Standard hours for this role are 7am – 3pm
You will be rewarded with:
- Full training and mentoring to develop estimating and technical skills.
- A genuine pathway into estimating, internal sales, and commercial roles.
- Exposure to the construction and manufacturing industries within a well-established National business.
Primary Benefits:
We offer a range of benefits designed to support you at work and beyond:
- Paid parental leave that goes further - 20 weeks paid Primary Carer Leave and 3 weeks Partner Leave, plus superannuation contributions during unpaid leave (eligibility applies)
- Health cover at discounted rates - Access corporate rates with nib Health Insurance to support you and your family
- Everyday savings - Access a wide range of employee discounts across major brands including retail, travel and lifestyle
What you will bring:
- Previous experience in customer service, warehousing, manufacturing, trade or a similar operational environment.
- Excellent communication skills and the ability to work effectively with both customers and internal stakeholders.
- Sound computer skills and confidence learning new systems and software.
- Good mathematical skills and attention to detail when working with measurements, quantities, and pricing.
- CAD experience or experience interpreting construction drawings is not essential, but will be highly regarded.
Why join us?
We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.
- Work with a greater purpose - join us on our pursuit of a sustainable future and contribute to our nation’s legacy.
- Work well, live better – experience a safe, supportive and inclusive environment which values you as a whole person and where wellbeing matters.
- Build your own future – grow and drive your own development to grow your skills. Everyday is an opportunity to grow.
About us
Tonkin Steel supplies a wide range of steel products across North Queensland, supporting projects of all sizes.
Known for responsive service and local expertise, Tonkin connects customers to a broader national steel supply network and reliable access to product when and where it’s needed.
Tonkin Steel is a brand of InfraBuild.
How to apply
We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.
We’re committed to building an inclusive workplace that reflects the communities we serve. We encourage applications from people of all backgrounds, experiences and perspectives. Your diversity helps us create more sustainable and innovative steel solutions for Australia’s future.
We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.