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Customer Service Officer

About our team


InfraBuild Steel Centre are a fully integrated supplier of metals and building products, with an extensive network of branches supporting mining, fabrication and manufacturing industries nationally.

About the role

We are looking for a person who thrives in a busy customer focused environment to join our team. This position will be responsible for a variety of duties including;

  • Meeting and greeting customers who enter the facility
  • Answering and responding to incoming calls and enquiries
  • Liaising with the broader business team to best service our customers
  • Assist with administrative tasks, ordering stock and raising orders

About your experience

It’s important that you are a team player with strong problem-solving skills, customer focused and thrive in a busy environment.  You will be an enthusiastic and tenacious individual with the ability to think on your feet and build strong relationships with new and repeat business.

  • Experience in sales administration, customer service or internal sales role
  • Proactive approach with a passion for delivering exceptional customer service
  • Excellent organisational and time management skills
  • Ability to understand your customers business and offer value-based solutions
  • Willingness to learn about our industry and business
  • Microsoft Office Suite skills ideal

Next steps


Across our different business units, we offer career opportunities for people who share our drive, passion and ambition. From apprentices and graduates to experienced professionals, we are committed to offering fulfilling careers and the chance to grow as our business grows.  We would love you to be part of our journey.


Apply today.