Account Manager (Bibra Lake)

About the role

We’re looking for a proactive and relationship-focused Account Manager to nurture and grow our mining portfolio. This role will be based at our Bibra Lake location; however, you will be required to travel to clients and prospective customers every week.

You’ll be the main point of contact for our mining customers, ensuring excellent service delivery while identifying opportunities to upsell and expand relationships. You will work closely with the Branch Manager & Market Development Manager to achieve this success.

This role will involve travelling to remote locations in WA frequently.

Key Responsibilities

• Building and maintaining customer relationships in the mining sector
• 50% of your role will be to nurture current relationships, and the other 50% will be to generate new opportunities
• Understand client objectives and ensure products/services meet their needs
• Coordinate internally with sales, operations, and support teams
• The role will see you traveling and meeting customers and clients consistently
• Resolve client issues promptly and professionally

Your Experience

• Experience in Account Management or a similar client-facing role
• Steel knowledge and an understanding of the mining sector is a plus
• Confident managing multiple accounts at once and competing priorities
• You enjoy operating autonomously with a high level of integrity
• Proven networking skills and an ability to build and strengthen customer relationships

• Strong demonstration of achieving KPIs

About Us

InfraBuild is Australia’s leading integrated steel manufacturing, distribution and recycling business, making steel using our electric arc furnaces. We provide solutions for commercial and residential construction, large scale and nation-building infrastructure as well as our primary producers and rural sectors. With ambitions to be carbon neutral by 2030, each day we help build futures through sustainable steel.

Key Benefits

Below are some of our key central benefits that are available to all employees. Other benefits may be available depending on your role or site.

• Access to long service leave after 5 years: Employees who are not covered by an Enterprise Agreement can access accrued Long Service Leave (LSL) at the rate of 1.3 weeks per year of service after 5 years continuous service.
• Generous parental leave: 20 weeks paid Primary Carer Leave and 3 weeks paid Partner Leave for those who have worked at the business for at least 12 months. The company also provides superannuation contributions for the Primary Carer during the period of unpaid parental leave for eligible employees (limitations apply).
• Corporate rates for private health insurance: Nib Health Insurance offers discounted cover for employees.
• Employee Benefits Program: discounts for employees, friends and family on a huge selection of products and services from a variety of brands including Samsung, Coles, Harvey Norman, Village Cinemas, Dick Smith, Vodafone, Thrifty and many more.

Why work here?

We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.

• Work with a greater purpose: Join us in the pursuit of a sustainable future as we progress our ambition to become carbon-neutral. You will contribute to a legacy that not only helps to build our nation but sustains our environment for future generations. Embrace a culture where differences are celebrated, innovation is embraced and valuing everyone's unique perspectives contributes to our transformation.
  
• Work well - live better: We understand the importance of working in an environment which supports you to balance your personal and professional life. Experience a culture which values you as a whole person - where family extends to the workplace and your well-being matters. You’ll thrive not only in your career with us, but beyond.
  
• Build your own future: Step into a culture where every day is an opportunity to grow, and where driving your own development is not just encouraged; it's expected. You’ll be empowered to take the wheel of your learning journey and uncover your potential. The possibilities are limitless.

We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.

It is our ambition to cultivate an inclusive workplace that is as diverse as the communities we serve. We encourage candidates from all cultural backgrounds, genders, orientations, age groups, and abilities to apply. Your diversity is our strength in creating sustainable and innovative steel solutions for Australia's tomorrow.

We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.