Operator

About the role

Join a 2026 AFR BOSS Best Places to Work Gold Winner and 2026 Sustainability Champion recognised by the World Steel Association. Play a key role in shaping our performance across our ARC business.

Reporting to the Branch Manager and based at our Bathurst site, you will play a key role in supporting both our yard operations and customer service function, ensuring customers receive outstanding service while contributing to the safe and efficient day-to-day running of the branch.

What you will be doing:

• Safely operate plant and equipment to support the processing and handling of reinforcing steel.
• Pick, pack, load and unload customer orders using forklifts, overhead cranes and other equipment (training provided where required).
• Provide friendly and professional customer service to customers both over the counter and over the phone.
• Process customer orders, enquiries and bookings accurately using internal systems.
• Coordinate with the sales, operations and logistics teams to ensure orders are prepared and delivered on time.
• Maintain a clean, organised and safety-focused work environment while following all site procedures.
• Contribute as a collaborative team member, supporting daily branch operations and delivering an excellent customer experience.

Working Hours:

• Monday to Thursday: 8:00am – 4:00pm
• Friday: 7:00am – 3:00pm

You will be rewarded with: 

• Permanent, full-time position (38 hours per week)
• Promotional opportunities, long-term career
• Free onsite parking
• Be part of a friendly and collaborative team where everyone pitches in to get the job done

Primary Benefits:

We offer a range of benefits designed to support you at work and beyond:

• Paid parental leave that goes further - 20 weeks paid Primary Carer Leave and 3 weeks Partner Leave, plus superannuation contributions during unpaid leave (eligibility applies)
• Health cover at discounted rates - Access corporate rates with nib Health Insurance to support you and your family
• Everyday savings - Access a wide range of employee discounts across major brands including retail, travel and lifestyle
• Flexible vehicle options - Novated leasing options available, providing a tax-effective way to finance and manage your vehicle
• Support when you need it - Confidential counselling and wellbeing support through our Employee Assistance Program (EAP) and Sonder, available to you and your immediate family

What you will bring:

• A strong commitment to safety and a proactive, safety-first mindset.
• Previous experience in an operational, manufacturing, warehousing, construction or customer-facing environment.
• Excellent communication and customer service skills, with the ability to build positive relationships.
• A reliable, team-oriented approach, with the ability to work independently and take ownership of your work.
• A willingness to learn, strong attention to detail and confidence using computers and internal systems

Why join us?

We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.

• Work with a greater purpose - join us on our pursuit of a sustainable future and contribute to our nation’s legacy.
• Work well, live better – experience a safe, supportive and inclusive environment which values you as a whole person and where wellbeing matters.
• Build their own future – grow and drive your own development to grow your skills. Everyday is an opportunity to grow.

About us

The Australian Reinforcing Company (ARC) is Australia’s local reinforcing partner. With more than 100 years behind us and the country’s largest branch network, we deliver reinforcing where it’s needed, backed by people who know their communities and projects.

A brand of InfraBuild, ARC connects local service with a national, integrated steel supply chain built on recycled steel and Australian manufacturing.

How to apply

We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.

We’re committed to building an inclusive workplace that reflects the communities we serve. We encourage applications from people of all backgrounds, experiences and perspectives. Your diversity helps us create more sustainable and innovative steel solutions for Australia’s future.

We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant