Key Account Manager

About The Role:

Join a 2026 AFR BOSS Best Places to Work Gold Winner and 2026 Sustainability Champion recognised by the World Steel Association. Play a key role in shaping our performance across our ARC business.

Reporting to the Area Manager and based at our Ballina site, you will be responsible for managing some of our largest existing accounts, winning new business and expanding our customer base. You understand teamwork is critical to achieving this success.

Working in conjunction with the Area Manager and your peer network you will help drive a culture of work smarter not harder, through innovation, continuous improvement, and efficiencies.

The focus of this role is driving new business growth through strong customer relationships and proactive sales activity. You’ll be target-driven, motivated to achieve results and confident building rapport with customers to deliver the right solutions.

You will be rewarded with: 

• Promotional opportunities, long-term career
• Participation in quarterly/annual company Bonus
• Free on-site parking

What you will be doing:

• Managing and growing an established territory across residential, commercial and civil customers
• Building strong long-term relationships with both resellers and end-use customers
• Identifying and winning new business opportunities to expand market share and drive branch growth
• Working closely with the Area Manager and wider sales team to drive efficiencies, innovation and continuous improvement
• Contributing to a proactive, high-performing sales culture and leading by example in the field
• Maintaining a strong presence on the road, regularly meeting with customers and identifying opportunities across your territory

Primary Benefits:

We offer a range of benefits designed to support you at work and beyond:

• Paid parental leave that goes further - 20 weeks paid Primary Carer Leave and 3 weeks Partner Leave, plus superannuation contributions during unpaid leave (eligibility applies)
• Health cover at discounted rates - Access corporate rates with nib Health Insurance to support you and your family
• Everyday savings - Access a wide range of employee discounts across major brands including retail, travel and lifestyle
• Flexible vehicle options - Novated leasing options available, providing a tax-effective way to finance and manage your vehicle
• Support when you need it - Confidential counselling and wellbeing support through our Employee Assistance Program (EAP) and Sonder, available to you and your immediate family

What you will bring:

• Excellent business development skills and proven sales skills
• Innovative and strategic business acumen
• A passion for customer service and building rapport with clients
• Excellent written and verbal communication skills, confident working autonomously and within a team
• Well versed in stakeholder management, with prior experience in the building and construction industry highly regarded
• You'll also be highly motivated and determined to succeed, with a solid work ethic that drives you to exceed targets and achieve success.

You'll also be highly motivated and determined to succeed, with a solid work ethic that drives you to exceed targets and achieve success.

Why join us?

We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.

• Work with a greater purpose - join us on our pursuit of a sustainable future and contribute to our nation’s legacy.
• Work well, live better – experience a safe, supportive and inclusive environment which values you as a whole person and where wellbeing matters.
• Build their own future – grow and drive your own development to grow your skills. Everyday is an opportunity to grow.

About Us:

The Australian Reinforcing Company (ARC) is Australia’s local reinforcing partner. With more than 100 years behind us and the country’s largest branch network, we deliver reinforcing where it’s needed, backed by people who know their communities and projects.

A brand of InfraBuild, ARC connects local service with a national, integrated steel supply chain built on recycled steel and Australian manufacturing.

How to apply

We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.

We’re committed to building an inclusive workplace that reflects the communities we serve. We encourage applications from people of all backgrounds, experiences and perspectives. Your diversity helps us create more sustainable and innovative steel solutions for Australia’s future.

We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.